Privacy Policy for Availabell

Last updated: July 25, 2025

1. Introduction

At Availabell, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Availabell mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Data Controller

Aralel Software Studios GmbH
143 Oppenhoffallee
52066 Aachen, Germany
Email: privacy@aralel.com

3. Information We Collect

3.1 Personal Data

We collect information that you provide directly to us:

• Account information (email address, display name)
• Availability status information
• Device status information (online/offline status)

3.2 Automatically Collected Data

• Device information (device type, operating system version)
• App usage statistics
• Network status
• Error logs

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of Contract: Processing necessary for the performance of our contract with you
• Legitimate Interests: Processing necessary for our legitimate interests, provided these interests do not override your fundamental rights
• Consent: Processing based on your specific consent
• Legal Obligation: Processing necessary to comply with our legal obligations

5. How We Use Your Information

We use the collected information for:

• Providing and maintaining the Availabell service
• Managing your account and preferences
• Sending you technical notices and updates
• Improving and optimizing our application
• Detecting and preventing fraud or misuse

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, your data will be permanently deleted within 30 days.

7. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate personal data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Regular security updates

9. International Data Transfers

Your data is stored and processed in the European Union. If we need to transfer your personal data outside the EU/EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. Third-Party Services

We use the following third-party services:

• Google Firebase (Analytics and Crash Reporting)
• Amazon Web Services (Infrastructure)

These services may collect and process certain data. We encourage you to review their privacy policies.

11. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

Last updated: July 25, 2025