Customer Success Specialist

You'll be the first point of contact for user questions and feedback. This role is lightweight but meaningful — we want someone who genuinely cares about users and can help us close the loop between product and the people using it.

What We're Looking For

Experience in customer support, success, or community management
Strong written communication skills in English (German is a plus)
Comfortable using support tools (Zendesk, Intercom, or similar)
Proactive mindset with attention to detail
Interest in apps, games, or digital products is a bonus